Promise to Clients
THE LUCKY LAW FIRM’S PROMISES MADE TO CLIENTS:
At The Lucky Law Firm, we represent a diverse group of clients from individuals injured in accidents to businesses in contract negotiations to homeowners associations that need opinions for everyday affairs. No matter the client – each and everyone is VERY important to us. In an attempt to keep ALL our clients happy with our representation, we make the following promises to ALL of our clients:
- Your case will be assigned to either attorney Robert Lucky or Michael Malinowski. However, both attorneys will be working for you and will be ready and willing to assist you during your representation.
- We have staff available to answer your call 24 hours a day, 7 days a week, 365 days a year. Although we may not be in the office around the clock, we do have a person who is always on the other end to answer your call and who will listen and relay your message to us.
- Phone calls and emails will be returned promptly.
- We will contact you regularly to give you updates on your case.
- You will always be able to talk and deal directly with attorneys Robert Lucky or Michael Malinowski.
- Notary services are always provided free of charge.
- If transportation is an issue, Mr. Lucky or Mr. Malinowski will come to you.
For our clients who we represent for injuries, we make the additional promises.
- You will get more than the attorney.
- We get paid only when you collect. If you do not collect, then you owe no attorney’s fee and no costs/expenses.
- We will assist in arranging medical care.
- At no cost to you, we will assist you when dealing with the insurance company to secure repairs to your vehicle.
- We will contact you regularly to give you updates on your case and to obtain a status on your injuries and medical treatment.